In order for a claim to be processed, the following documents need to be submitted:

• Claim form
• Certified copy of the Death Certificate
• Certified copy of the deceased’s I.D.
• Certified copy of the main member’s I.D.
• Signed Participation Certificate (by main member)
• Proof of Banking Details (e.g., Bank statement)
• Affidavit by the Policy Holder if a third party is claiming on their behalf
• Letter from Home Affairs if the Death Certificate is handwritten
• Police Report if the cause of death is unnatural

All claims should be submitted to: claimdepartment@latimalife.co.za

Note: Claims typically take approximately 48 hours to be finalized.